What Our Clients are Saying

"Of the four companies received bids from, there is no question that Ben and the rest of the team at Salem Windows & Doors stood out from the rest. Ben is a great salesman, but by that, I mean that he was a pleasure to work with: he was patient and genuine at every step. It was so great to be working with the company owner.

As soon as I understood the landscape—window salesmen are mostly local reps for regional or national companies who just process orders—I would have been willing to pay a premium for professional service from a local company like Salem Windows & Doors, but I actually ended up getting a better quote for what I needed from Salem than from the other companies, in part because of Ben's superior knowledge and efforts to get me the best deal for me. The Marvin windows that they installed for us were great quality.

I particularly liked that they have a dedicated installation team: other vendors told me they'd assign a contractor from their "approved list," but I knew that meant I would not be the contractor's real customer. Jim and the rest of the installation team was clearly trying to take care of me and my project to the best of their abilities.

There are a few projects around my house that we didn't get to this time, and Salem will be my first call when we're ready to move forward again."-Matthew Phillips

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"Superior service from the first meeting to talk about what they would recommend until they finished sweeping up the patio. Marvin has a great product! The installers were excellent and easy to have in our home. They helped move the heavy furniture out of the way and put it all back. Used plastic to contain the work area and was very neat. Highly recommend." -Kay Lord

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"Ben personally came out to view the project; promptly provided a written and very detailed estimate; discussed options to adjust the project; and provided a detailed revised estimate. Then he returned with the installer to be sure that the installation could be done in the space provided given the age of the house and configuration of the existing windows. Windows were delivered within the promised time frame and installation was easy to schedule. The installers were neat, professional, and detailed in their work. Ben was always immediately responsive to any questions I had. Great company. Great service. Great install. And, NO pressure! Highly recommend." -Bryan Myers
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"I highly recommend this business if you are in the market for new windows. Chris was endlessly helpful in the planning/design phase and Ben's follow-up customer service was matchless! I really appreciate excellent & friendly customer care and this business delivered!" -Perrin Kelly
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"We had our new windows installed by Salem Windows & Doors and we couldn’t be more pleased with the work they did. Not only were they always on time, they made sure we were satisfied before leaving the job. We wouldn’t hesitate to recommend Salem Windows & Doors to our friends and family." -Chris & Katie Bosken

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