Customer Service is very important to us and a cornerstone of our guiding core values. We strive to have satified customers at the completion of each and every job.
Here are a few examples of our satisfied customers; we hope to add your positive experience in the near future!
"We had our new windows installed by Salem Windows & Doors and we couldn't be more pleased with the work they did. Not only were they always on time, they made sure we were satisfied before leaving the job. We wouldn't hesitate to recommend Salem Windows & Doors to our friends and family." - Chris & Katie Bosken
"I had to replace several Hurd windows and it was not until I met Ben Heinsohn at Salem Windows & Doors that I felt comfortable in securing replacement windows. He and his staff were very professional and knowledgeable and assisted me in getting the absolute best discounted price. But most importantly, he and Salem Windows & Doors did what they said they would do. The windows came in when he said they would. He returned all phone calls and E-mails immediately. We had one issue with window type and that was promptly corrected to my complete satisfaction. Ben offered the services of J & L Designs to install the new windows and Shane and Kyle just did an outstanding job! They also did what they said they would do. They were at the job site on time with no delays or postponements. They were extremely careful not to hurt any existing windows, framing, or furniture and cleaned up the site by removing all scrap and old windows. The new windows look great and work perfectly! It is definitely clear the Salem Windows & Doors has a passion for customer service and they surround themselves with others such as J & L designs who share that same commitment to customers and attention to detail. I could not be more satisfied with the entire window replacement process. It was a pleasure doing business with people such as this and I will not hesitate to use them again. I highly recommend the products and services they provide." - Chuck Shore